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File a Claim

Use this form to file a claim

FAQ


Auto

What should I do if I have an accident?

  • Contact your agent. We'll guide you through the entire claims process.
  • Make sure to have the address and phone numbers of other parties involved.
  • Once your claim is filed, an adjuster will contact you to go over your claim and talk about your options.

How long do I have to file my claim?

  • You should notify us as soon as reasonably possible.
  • Please provide the date, time, place and details in addition to the names and addresses of the people involved with the claim.

Business

What should I do if my business is damaged?

  • For starters, contact your agent.
  • Next, look for potential safety risks and take reasonable steps to prevent further damage.
  • Be sure to keep an accurate record of your repair expenses.
  • Separate items that may be cleaned and/or repaired.
  • Check with your claims representative before you discard any items you plan to claim as damaged.
  • Check your policy for specific coverage information.

What happens after I report the claim?

  • Your claim rep will contact you.
  • To expedite repairs, you can choose to get an estimate from a contractor of your choice or your adjuster can provide you with a list of local contractors.
  • Major damage may require contractor/engineer inspections.
  • Some repairs may not be covered unless you purchased special add-ons for your policy.

Home/Farm

What should I do if my home is damaged?

  • First, contact your agent to report the damage or loss.
  • Keep damaged property for inspection and to help us determine what happened.
  • Your adjuster will work with you to estimate your damages.
  • To complete the repairs, you can get an estimate from a contractor of your choice, or the adjuster may be able to provide you with a list of local contractors who have done work for our customers in the past.
  • No matter which option you choose, your adjuster and the contractor will work together to agree on a fair repair price.
  • You may be entitled to temporary living expenses and housing if your home is considered uninhabitable.

What do I do if my personal property is damaged or stolen?

  • You may be asked to keep items for inspection, so don't throw anything away.
  • Keep any receipts so you can document your reimbursement requests.
  • You'11 need to complete an inventory sheet listing all missing or damaged property.

What if someone is injured?

  • Promptly report the incident, regardless of fault.
  • Collect the injured person's contact info along with info for anyone else who was present at the time of the injury.
  • Provide your adjuster with all names, addresses and phone numbers.

What are my repair options?

  • A personally assigned adjuster works with you to estimate your damages and can provide you with a list of local contractors who have done work for our customers in the past.
  • You can also choose to get an estimate from a contractor of your choice.
  • No matter which you choose, your adjuster and the contractor will work together to agree on a fair repair price.

Workers Comp

Complete the First Report of Injury and have it sent to your insurance agent as soon as possible, within 72 hours.